Dear M5554XBsarahcThank you for your feedback following your visit to the Mercure Eastgate Hotel.Please accept my sincere apologies for the issues you raised,these points will be addressed with the departmental Managers concerned.Thank you for your positive comments on the Team Thank you again for your feedback.Warm regardsBradlee Pillay, This is the version of our website addressed to speakers of English in United Kingdom. Popular attractions Bridge of Sighs and Bodleian Library are located nearby. Set in the heart of the city, next to University of Oxford and only 20 mins walk from the train station, Keepers Kitchen & Bar calls home a 17th-century townhouse building that was once frequented by author JRR Tolkein. Our room also didn't come with a bath. if you wish to do so, please contact the Jude Fernandez on h6668-re@accor.com and we will make sure you have a memorable stay with us. I will address your feedback with the team, please note that this is not the type of service we do wish to offer here at the hotel.We hope that your give us an opportunity to redeem ourselves in the future, If you do please contact Nella our Restaurant manager on h6668-dm@accor.com and she will make sure you are well taken care off.Kind regardsBradlee Pillay. As a real ale drinker I wax very disappointed that the 2 beers on offer were both what I would class as âcraft beer âwhich whilst they might be trendy are very far from everyoneâs taste. My sister and I stayed at this fabulous hotel for a 2 night stay in Oxford. We waited and waited and waited for her to come out and in the end we got fed up with waiting and left! Please accept my apology for this experience.I will share your constructive feedback with the relevant departments and it is my hope to better serve you in the near future.Kind regardsBradlee Pillay. Payments made by partners impact the order of prices displayed. Mercure Oxford Eastgate Hotel: Afternoon Tea - donât waste your time going here - Read 1,375 reviews, view 379 photos, and find great deals for Mercure Oxford Eastgate Hotel at Tripadvisor From there we received a very frosty service and within half an hour the lady had disappeared and did not once come over to us to check everything was okay. I will share your feedback with all departments.We look forward to your next visit to us here at the Mercure Oxford Eastgate.Many thanksBradlee Pillay. Numerous colleges, museums and punting on the river are a short walk away. We were allocated a room on the first floor. The service to begin with was pretty poor and eventually it was non-existent. I have stayed at the hotel a couple of times previously. Dear Millie, Many thanks for your review following your stay with us at the Eastgate Hotel.It is always a pleasure receiving wonderful reviews from our guests and I will be passing your comments on to my team. Please see our partners for more details. Mercure Oxford Eastgate Hotel is a good central base for exploring Oxford, only a 5-minute walk to the city centre. There was a cold buffet and hot food was also avialable from a menu and this was brought to our table. As ever, staff were excellent - reception team gave me a warm welcome and the bar staff were excellent. Breakfast was also disappointing. Location. It is always a pleasure to receive such positive feedback about the Hotel. Travelling alone as a widow for the 1st time, I wanted somewhere safe and comfortable to stay. Numerous colleges, museums and punting on the river are a short walk away. Numerous colleges, museums and punting on the river are a short walk away. The convenient central location allows guests to easily discover Oxford's most iconic landmarks. Afternoon Tea at Scottâs on Princes Street. Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower. Hotel bagi pengelana yang mencari pengalaman lokal dan otentik. She loves afternoon tea so I figured as she wanted to visit Oxford for the first time Iâd take her to this hotel for afternoon tea. Prices are calculated as of 26/10/2020 based on a check-in date of 08/11/2020. We look forward to your next visit to the Mercure Oxford Eastgate.Kind RegardsBradlee Pillay. I also find hotel rooms very stuffy and windows often do not open to get some fresh air, but the room I was given was great for allow some fresh air in. About Mercure Oxford Eastgate Hotel Situated within an easy reach to the Examination Halls and Magdalen Tower, this 17th-century coaching inn is located in the heart of the historic university city of Oxford, making it a convenient base for travellers wanting to discover the City's most iconic landmarks. Review collected in partnership with Accorhotels.com. The location is great & the hotel was clean and nicely decorated. ManagerOxford, Manager at Mercure Oxford Eastgate Hotel, responded to this review. Ask helenbutterfield about Mercure Oxford Eastgate Hotel. See 1,419 traveller reviews, 388 photos, and cheap rates for Mercure Oxford Eastgate Hotel, ranked #14 of 45 hotels in Oxford and rated 4 of 5 at Tripadvisor. Mercure Oxford Eastgate Hotel 73 High Street, Oxfordshire, OX1 4BE, OXFORD UNITED KINGDOM Oxford Oxfordshire United Kingdom - 14. Score from 999 reviews Exceptional 8.3 / 10. This 4-star hotel is 0.3 mi (0.5 km) from Bridge of Sighs and 0.5 mi (0.8 km) from Christ Church College. Business guests enjoy the breakfast. - See 1,403 traveler reviews, 387 candid photos, and great deals for Mercure Oxford Eastgate Hotel at Tripadvisor. Please see our partners for more details. Spoil yourself with Afternoon Tea at Mercure London Watford, a 4-star Hotel sitting on the edge of the beautiful Hertfordshire countryside. We were due one more G&T before we left that we had paid for but she didnât show her face into the dining area once. Purchased a groupon voucher at a reduced rate.Gin and tonic was nice, tea ok, scones delicious, other cakes mediocre. Mercure Oxford Eastgate Hotel, Oxford: 1,418 Hotel Reviews, 388 traveller photos, and great deals for Mercure Oxford Eastgate Hotel, ranked #14 of 45 hotels in Oxford and rated 4 of 5 at Tripadvisor. The reception staff were very friendly and welcoming and had my room key ready even though it was a fairly late booking. Starting at $ 153. This hotel is in a great location and very conveniently placed for the city centre. The hotel is situated right on High St in the city centre so it not really possible to get more central. Good fun! We were due one more G&T before we left that we had paid for but she didnât show her face into the dining area once. Bradlee pillay, General Manager at Mercure Oxford Eastgate Hotel, responded to this review. I paid over £200 for a single room here, and to be honest, I felt it was not great value. Treat yourself or your loved ones to Afternoon Tea with a view of Edinburgh Castle, overlooking Princes Street Gardens and The Scott Monument and Edinburgh Castle.Our Afternoon tea starts at £15 and is served every day between 12pm â 5pm. Oxfordâs main shopping district is 10 minutesâ walking distance. Youâve found the right place. It was very well cooked and very enjoyable.The lounge area was very relaxing and comfortable. The reception area seemed makeship, but check in and check out were both very friendly and efficient. The lady servicing us initially started okay and then things took a turn for the worse when I asked her if we could substitute a gun and tonic for a vodka (I had paid for afternoon tea with G&T for two). Mercure Oxford Eastgate Hotel: Very pleasant stay - See 1,403 traveler reviews, 387 candid photos, and great deals for Mercure Oxford Eastgate Hotel at Tripadvisor. We do hope to welcome you back to the Mercure Eastgate Hotel in the future.kind regardsBradlee Pillay. Review collected in partnership with Accorhotels.com. Mercure Thame Lambert Hotel is a 4-star Hotel conveniently located just 500 yards from J6 of the M40 in Oxfordshire, making it a popular meeting point between London and Birmingham. Stay at this 4-star business-friendly hotel in Oxford. Clean hotel with decent sized rooms and good amenities. There are a plethora of standard brown bitters available so it would to my mind make much more sense to have one of these and one of the 2 stocked (an IPA any a honey pale ale ) . Mercure Oxford Eastgate Hotel: gin and tonic afternoon tea - See 1,382 traveller reviews, 384 candid photos, and great deals for Mercure Oxford Eastgate Hotel at Tripadvisor. Serving a choice of finger sandwiches, scones and some of the finest tea and service around. WiFi is free, and this hotel also features a restaurant and a bar. She loves afternoon tea so I figured as she wanted to visit Oxford for the first time Iâd take her to this hotel for afternoon tea. I wish I hadnât bothered. The historic Mercure Oxford Eastgate Hotel has bright air-conditioned rooms that have internet access and a TV with satellite channels. There wasn't even a bottle of water in the room, & at that price, that's a bit mean! Purchased a groupon voucher at a reduced rate. Looking for Mercure Oxford Eastgate Hotel deals? Great choice for a few nights stay. The bathroom had a very modern and efficient shower.Breakfast was served in the Keeper's restaurant. Book Mercure Oxford Eastgate Hotel, Oxford on Tripadvisor: See 1,366 traveler reviews, 383 candid photos, and great deals for Mercure Oxford Eastgate Hotel, ranked #20 of 44 hotels in Oxford and rated 3.5 of 5 at Tripadvisor. The lady servicing us initially started okay and then things took a turn for the worse when I asked her if we could substitute a gun and tonic for a vodka (I had paid for afternoon tea with G&T for two). Not only is it in a fantastic location but the hotel is quiet, quaint and very nicely appointed. - make sure you pack earplugs. Mercure Oxford Eastgate Hotel: Afternoon Tea - See 1,419 traveller reviews, 388 candid photos, and great deals for Mercure Oxford Eastgate Hotel at Tripadvisor. Ask Tony_Williams1972 about Mercure Oxford Eastgate Hotel, Ask Quest574858 about Mercure Oxford Eastgate Hotel. Central location & the noise to come with it! Close. Ask sarahoaks about Mercure Oxford Eastgate Hotel, Rather disappointing for the price & perhaps poor value for money, Ask 445cs about Mercure Oxford Eastgate Hotel, Ask Shopkeeper58 about Mercure Oxford Eastgate Hotel, Ask Emeraldgreen07 about Mercure Oxford Eastgate Hotel, Hotels near Mercure Oxford Eastgate Hotel, Hotels with Complimentary Breakfast in Oxford, Hotels near University Church of St. Mary the Virgin, Hotels near University of Oxford Botanic Garden, We compared the lowest prices from 11 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 13 websites. I am however truly disappointed to hear about your experience in our restaurant. Would recommend having breakfast at the hotel in the Keepers kitchen - was really yummy! Dear Colin DThank you for your 5 star review on TripAdvisor. Dear Shopkeeper58Thank you for your review on TripAdvisor.It is always a pleasure to receive feedback in regards to your stay with us here at the Mercure Oxford Eastgate, Great to know that you have been upgraded to a privilege room and you found the location convenient for your stay. She loves afternoon tea so I figured as she wanted to visit Oxford for the first time Iâd take her to this hotel for afternoon tea. The bathroom was just a shower wash basin and toilet but it had a large shower. From AU$134 per night on Tripadvisor: Mercure Oxford Eastgate Hotel, Oxford. Mercure Oxford Eastgate Hotel: Good hotel getting better - Read 1,402 reviews, view 387 traveller photos, and find great deals for Mercure Oxford Eastgate Hotel at Tripadvisor. Our guests praise the breakfast and the helpful staff in our reviews. The food was average, definitely not worth the advertised price of £45 even though I did get a Group On deal. Find the perfect private or group dining restaurant or venue in our UK directory, full of reviews and all the details you'll need to book a private dining room. Tolkien and C.S Lewis frequented the hotel whilst being Fellows at Merton College and Magdalen College respectively. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Bradlee p, General Manager at Mercure Oxford Eastgate Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. University of Oxford is minutes away. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear 445csThank you for your review on TripAdvisor.Please accept my apology as the size of the single room booked was not up to your expectation, I am glad to hear that you found the hotel clean and nicely decorated. Went for a family celebration for afternoon tea. Mercure Oxford Eastgate Hotel is a good central base for exploring Oxford, only a 5-minute walk to the city center. With a stay at Mercure Oxford Eastgate Hotel, you'll be centrally located in Oxford, steps from University of Oxford and 6 minutes by foot from Bodleian Library. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. The historic Mercure Oxford Eastgate Hotel has bright air-conditioned rooms that have internet access and a TV with satellite channels. Grouber Company. Mercure Oxford Eastgate Hotel. more. But would not return there again!More, Dear helenbutterfieldMany thanks for your review following your afternoon tea with us at the Mercure Eastgate Hotel.Please accept my most sincere apologies that your experience with us was not up to our normally high standard. Review tags are currently only available for English language reviews. Whilst there is no way could this hotel be described as poor but there are undoubtedly areas which could be improved. Their Afternoon Tea menu offers guests an array of delicate sandwiches followed by fresh, buttery scones and a variety of delicious cakes. I took my partner to the Mercure Eastgate on 11th December to celebrate her birthday. Mercure Oxford Eastgate Hotel: Girls weekend away - See 1,419 traveler reviews, 388 candid photos, and great deals for Mercure Oxford Eastgate Hotel at Tripadvisor. If you want afternoon tea in Oxford I would strongly urge...I took my partner to the Mercure Eastgate on 11th December to celebrate her birthday. I am sure this review will service as great recognition for the wonderful service all team members provide.We forward to your next visit with us.Kind regardsBradlee Pillay. Select room. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Kind RegardsBradlee Pillay. She loves afternoon tea so I figured as she wanted to visit Oxford for the first time Iâd take her to this hotel for afternoon tea. Unfortunately due to building works the small car park was unavailable. I failed to find a drink to enjoy as even the Guinness ( my usual safety net) was out of a can . We travelled by train and it was just under a mile walk to the hotel. The famous novelists J.R.R. For the reduced price for 4 people I was ok with it to a degree. Whatever your plans are when you are in this famous University City, the Mercure Eastgate hotel will make sure youâre well catered for. i am glad to hear that the team have been helpful during your stay. The historic Mercure Oxford Eastgate Hotel has bright air-conditioned rooms that have internet access and a TV with satellite channels. On the plus side, the staff were extremely helpful, polite and gave great customer service in trying to make amends. I do hope you give us the opportunity to better serve you in the future. Dear MarcR2620Thank you for your feedback regarding your visit to the Mercure Oxford Eastgate.It is always a pleasure to receive great feedback about the team. Taxes and fees that are shown are estimates only. Property Location A stay at Mercure Oxford Eastgate Hotel places you in the heart of Oxford, within a 10-minute walk of Bodleian Library and Carfax Tower. I wish I hadnât bothered. All in all I am massively disappointed with what we received in terms of food, drink and just as importantly service. Hotel for travellers looking for local and authentic experiences. It was our first visit to the hotel. Enjoy afternoon tea at the Old Bank Hotel in Oxford. Our room was very pleasant , in fact we had been upgraded to a âprivilege roomâ but the shower was not brilliant and pressure/temperature not great . Dry stale cheap white bread with mostly cheap ham, not very nice cheese and pickle with only 2 token salmon and cream cheese sandwiches. The sandwiches were very disappointing! The lift was quite small, but we never waited too long for it. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Bradlee p, General Manager at Mercure Oxford Eastgate Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. All in all there was nothing to really complain about ( though some Iâm sure would) but nothing to rave about either . This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The staff were very helpful and friendly. Mercure Oxford Eastgate Hotel: Afternoon Tea - donât waste your time going here - See 1,419 traveller reviews, 388 candid photos, and great deals for Mercure Oxford Eastgate Hotel at Tripadvisor. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The service to begin with was pretty poor and eventually it was non-existent.The lady servicing us initially started okay and then things took a turn for the worse when I asked her if we could substitute a gun and tonic for a vodka (I had paid for afternoon tea with G&T for two). We list all the discounts and special offers for Mercure Oxford Eastgate Hotel from Groupon, Travel Zoo, Wowcher, Living Social and more. Enjoy free WiFi, a restaurant, and breakfast. My room was also more cramped than the single room photo shown on the hotel's website. The service to begin with was pretty poor and eventually it was non-existent. £19 instead of £35.90 for an afternoon tea for two with a glass of Prosecco each at Mercure Eastgate Hotel, Oxford - save 47% - Tuck into a tasty afternoon tea for two with a glass of Prosecco each. £99 (at Mercure Oxford Eastgate Hotel) for an overnight 4* Oxford getaway for two people with breakfast, bottle of wine and 1pm late check out - save up to 53% Everyone working there was so helpful from recommendations to calling taxi's and storing our luggage after checkout. I took my partner to the Mercure Eastgate on 11th December to celebrate her birthday. Dear Quest574858Many thanks for your review following your stay with us at the Mercure Eastgate Hotel.It is always a pleasure receiving wonderful reviews from our guests and I will be passing your comments on to my team. ... Groupon has verified that the customer actually visited Mercure Oxford Eastgate Hotel. Room types may vary. View deals for Mercure Oxford Eastgate Hotel, including fully refundable rates with free cancellation. Feast on plain and fruity scones, strawberry jam and Breakfast at the adjacent restaurant was wonderful. We waited and waited and waited for her to come out and in the end we got fed up with waiting and left!The food was average, definitely not worth the advertised price of £45 even though I did get a Group On deal.All in all I am massively disappointed with what we received in terms of food, drink and just as importantly service. About Groupon Jobs ⦠It's an old building so I am sure there are practical limitations on what the hotel can do in terms of providing modern facilities but the room I stayed in on the top floor was reasonably sized and comfortable with a good sized table, adequate space to store clothes etc. more. The reception area is a great place to sit and have a drink. I will share your review with all.We look forward to your next visit with us.Many thanksBradlee Pillay, I was living in the room 402 is recently renovated it is very warm atmosphere, every sinhle staff from hotel I met it was very kind and polite with me, my bed was very comfortable, toilet extremely clean, it is an old hotel but is very beautiful I enjoyed the time I spend with you guys thanks so much, Dear cristinarS106GXThank you for Fabulous review, I will share with all the team members. I will address your feedback with the team, please note that this is not the type of service we do wish to offer here at the hotel.We hope that your give us an opportunity to redeem ourselves in the future, If you do please contact Komnas our Restaurant manager on h6668-dm@accor.com and he will make sure you are well taken care off.Kind regardsBradlee Pillay. Water was lukewarm in both the evening and morning. An 11-minute taxi ride from Oxford station, the hotelâs roomy bedrooms are perfectly located for a weekend away, as theyâre situated just off the high street in the heart of the Universityâs colleges. Could just be one room, but would recommend checking hot water before you settle into your room. Mercure Oxford Eastgate Hotel is a good central base for exploring Oxford, only a 5-minute walk to the city centre. The hotel was very well situated in the high street close to the Eastgate Shopping centre and it was delightful seeing the universities and classic buildings.Our room was very spacious, clean and warm. Ask Mark S about Mercure Oxford Eastgate Hotel, Ask MarcR2620 about Mercure Oxford Eastgate Hotel, Ask cristinarS106GX about Mercure Oxford Eastgate Hotel, Ask Colin D about Mercure Oxford Eastgate Hotel, Ask M5554XBsarahc about Mercure Oxford Eastgate Hotel, Hotels near Mercure Oxford Eastgate Hotel, Hotels near University Church of St. Mary the Virgin, Hotels near University of Oxford Botanic Garden, We compared the lowest prices from 7 websites. The service to begin with was pretty poor and eventually it was non-existent. The food was ok but nothing special. It used to be a Marco Pierre White restaurant which was good - but Keepers as it's branded has a more relaxed vibe. Kind RegardsMalcolm HoodRooms Division Manager, This is the version of our website addressed to speakers of English in Malaysia. The food was average, definitely not worth the advertised price of £45 even though I did get a Group On deal. Numerous colleges, museums and punting on the river are a short walk away. ... Keepers Kitchen Afternoon Tea for 2 @ Mercure Oxford Eastgate Hotel. This was our first visit to this Hotel. The hotel itself was nice, very clean and the staff were lovely. Mercure Oxford Eastgate Hotel is a good central base for exploring Oxford, only a ⦠See more photos. The cakes and sandwiches were fresh and delicious and the staff were very friendly, professional and attentive. If you want afternoon tea in Oxford I would strongly urge you to go elsewhere.More, Dear Tony_Williams1972Many thanks for your review following your afternoon tea with us at the Mercure Eastgate Hotel.Please accept my most sincere apologies that your experience with us was not up to our normally high standard. Will see youll again soon. Mercure Oxford Eastgate Hotel is a good central base for exploring Oxford, only a 5-minute walk to the city center. Strangely we were not allowed to change the drink! Strangely we were not allowed to change the drink! Mercure Oxford Eastgate Hotel. The afternoon tea was lovely. 92-94 High Street, Oxford OX1 4BJ If using a satnav use the postcode OX1 4ES as this will direct you to the hotel car park. Variety of delicious sandwiches Scottish scones served with jam & fresh cream See map. Me and my Mum stayed at this hotel before we went to Westgate Christmas shopping so the location was ideal - about a 10 minute walk. I wish I hadnât bothered. Mercure Oxford Eastgate Hotel: You pay for the location, not the facilities. But it would be good for single travellors to feel their custom was really valued. Mercure Oxford Eastgate Hotel: A nice hotel close to High street - Read 1,409 reviews, view 387 photos, and find great deals for Mercure Oxford Eastgate Hotel at Tripadvisor The room had two single beds pushed together. Strangely we were not allowed to change the drink!From there we received a very frosty service and within half an hour the lady had disappeared and did not once come over to us to check everything was okay. Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower. Private dining & group dining in Restaurant At Mercure Oxford Eastgate Hotel Oxford. Perhaps I made a mistake booking direct with the hotel? TripAdvisor Rating Based on 1364 reviews See all Pets not allowed. However our room was fairly small and it was very noisy at night (to be expected with the location I know!) Review tags are currently only available for English language reviews. Book Mercure Oxford Eastgate Hotel, Oxford on Tripadvisor: See 1,419 traveller reviews, 388 candid photos, and great deals for Mercure Oxford Eastgate Hotel, ranked #14 of 45 hotels in Oxford and rated 4 of 5 at Tripadvisor. I took my partner to the Mercure Eastgate on 11th December to celebrate her birthday. All in all I am massively disappointed with what we received in terms of food, drink and just as importantly service. Dear Mark SThank you for your review on TripAdvisor. The historic Mercure Oxford Eastgate Hotel has bright air-conditioned rooms that have internet access and a TV with satellite channels. From there we received a very frosty service and within half an hour the lady had disappeared and did not once come over to us to check everything was okay. We were due one more G&T before we left that we had paid for but she didnât show her face into the dining area once. Went for a family celebration for afternoon tea. The 17th century building which is home to the Mercure Oxford Eastgate is located in the centre of Oxford opposite part of the University buildings. Restaurants near Mercure Oxford Eastgate Hotel, Oxford on Tripadvisor: Find traveller reviews and candid photos of dining near Mercure Oxford Eastgate Hotel in Oxford, United Kingdom. The cold buffet , meats , pastries ,fruit and cereal was very good and varied the cooked breakfast ( ordered rather than buffet)had elements that varied from very hot to vaguely tepid which I found frustrating . I wish I hadnât bothered. It is with great pleasure to receive such positive feedback in regards to the location and team.I will share your feedback will all team members. It was very comfortable. I am delighted that my team were able to look after you so well.We look forward to welcoming you back to the Eastgate Hotel in the future. We will definitely be staying there on future trips. Keepers Eastgate Oxford is a great place to relax, unwind and indulge yourself, whether on your own or with friends and family. 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