We feel the customer service we received during this situation was very poor and essential features like hot water and faucet handles should have been checked and functioning before the room was given to me. The stench in the room seemed to have burst through the sewer, the oldest linen was stained, the furniture was greasy, even the walls and ceiling were dirty with black and yellow spots. I will be reaching out to you shortly to make sure your concerns are addressed and we do not have future guests experience what you did. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. As you mentioned in your review our all suite hotel offers all the comforts of home with fully-equipped kitchens and spacious living areas. During two stressful times in my family's lives, Sonesta provided a bit of stress relief. Dear Dru535, I appreciate you providing us with feedback in regards to your recent visit. About Sonesta ES Chicago Sonesta ES offers a wide variety of vacation-related facilities and activities such as hotels, resorts, and even cruises. WiFi, parking, and an evening social are free at this hotel. We hope to see you again soon and thank you again for your kind words. With easy access to I-88, you can explore downtown Chicago just 20 miles away. See more questions & answers about this hotel from the Tripadvisor community. loft suite was nice for us. It features shuttle service, room service and shopping service alongside with high-speed Internet access throughout the accommodation. Very truly yours, Alan Gagnon General Manager Sonesta ES Suites Chicago – Lombard, Hotels near Sonesta ES Suites Chicago - Lombard, Sonesta ES Suites Chicago - Lombard Rooms, Hotels near AMC Dine-In Theatres Yorktown 18, Hotels near Enchanted Castle Family Entertainment Complex and Restaurant, Hotels near Northern Baptist Theological Seminary, Hotels near DeVry University Downers Grove, Illinois, Hotels near Keller Graduate School - Illinois Downers Grove, IL, Hotels near DeVry University's Keller Graduate School of Management, Hotels near Illinois Center for Broadcasting Lombard, Hotels near National University of Health Sciences. Some of the more popular amenities offered include free wifi, free breakfast, and a pool. I visited Illinois two months ago, and upon check out I promised to write a review. Sonesta suites-Lombard,was a blessing for our yearly trip. Sonesta ES Suites Chicago - Lombard has been welcoming Booking.com guests since 14 Dec 2010. Review collected in partnership with this hotel, Response from Alan Gagnon, General Manager at Sonesta ES Suites Chicago - Lombard. What are some restaurants close to Sonesta ES Suites Chicago - Lombard? Very truly yours, Alan Gagnon General Manager Sonesta ES Suites Chicago - Lombard agagnon@sonesta.com, Hotels near Sonesta ES Suites Chicago - Lombard, Sonesta ES Suites Chicago - Lombard Rooms, Hotels near AMC Dine-In Theatres Yorktown 18, Hotels near Enchanted Castle Family Entertainment Complex and Restaurant, Hotels near Northern Baptist Theological Seminary, Hotels near DeVry University Downers Grove, Illinois, Hotels near Keller Graduate School - Illinois Downers Grove, IL, Hotels near DeVry University's Keller Graduate School of Management, Hotels near Illinois Center for Broadcasting Lombard, Hotels near National University of Health Sciences. 1180 Roosevelt Rd Totally recommend Sonesta Suites. So in bad weather you better have an umbrella nearby if you need to vacum. The venue was opened in 1987 and remodelled in 2011 offering guests 144 rooms. I am thrilled to hear that you a fantastic visit with us and we hope to become your preferred choice of lodging for your yearly dance event. more. Sincerely, Alan Gagnon General Manager Sonesta ES Suites Chicago - Lombard. In appreciation of your service, Sonesta ES Suites is proud to offer a 10% discount to all military service men and woman as well as our country's veterans. I'm sorry to hear that your stay was negatively impacted by these changes and I will be messaging you directly to address your concerns. This suite features two bathrooms, one on each level of this loft suite. Imagine snowing or raining and you need to use a vacuum. Our Chicago hotelâs special offers provide terrific value â from great rates to special packages. Plenty of restaurants, if you want to eat out, carry out, or have delivery. For a family vacation. Sep 9, 2020Verified Hotels.com guest review Roque, us 7 night family trip You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. We look forward to welcoming you back in the future! It has plenty of space to relax and spread out with a living room, fully equipped kitchen, one room on the first floor and a second open lofted bedroom on the second level. Yes, guests have access to a pool and a fitness center during their stay. Dear DocDaniel1, Thank you so much for posting a review of our property. Enjoy our seasonal heated outdoor swimming pool, sports court and communal BBQ grills. Conveniently located near the Schaumburg Convention Center, our hotel provides easy access to numerous attractions and businesses. Restaurants near Sonesta ES Suites Chicago - Lombard 2001 S Highland Ave, Lombard, IL 60148-4995 (Formerly Residence Inn Chicago Lombard) Read Reviews of Sonesta ES Suites Chicago - Lombard. Sonesta ES Suites Chicago - Lombard Features, 2001 S Highland Ave, Lombard, IL 60148-4995, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. The front desk staff is racist towards African American people. See 291 traveller reviews, 40 candid photos, and great deals for Sonesta ES Suites Chicago - Lombard, ranked #4 of 10 hotels in Lombard and rated 4.5 of 5 at Tripadvisor. Great value. 11 reviews of Sonesta ES Suites Chicago - Lombard "I recently stayed here and I was extremely pleased with the accommodations along with the genuine kindness of the staff!!! A free manager's reception is offered on select days. At Sonesta ES Suites Chicago - Lombard we pride ourselves on providing guests with a surprisingly different way to stay. The staff is amazing as well. Friendly,and helpful from booking,to staff. Great experience staying at the Sonesta Suites, rooms are spacious, Beds are Comfortable and it does make you feel like you are at a house instead of a hotel room. The recently updated Sonesta ES Suites Chicago - Lombard is a recipient of the of the 2020 AAA Inspectorâs Best of Housekeeping award and a TripAdvisor Certificate of Excellence winner. The staff speaks multiple languages, including English and Spanish. I would recommend this property as your first choice. residence inn chicago lombard hotel lombard, residence inn lombard, lombard residence inn, Sonesta ES Suites Chicago - Lombard Features, 2001 S Highland Ave, Lombard, IL 60148-4995, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Don't Stop Here Unless You Want ANTS Crawling Into Your Room, It's pretty bad when you have a can of HotShot Ant and Roach killer next to the garbage can under the sink (Travel a lot and NEVER have seen that)The General Manager has no control over his Housekeeping Staff.You leave your dirty linens out side the door to have them pick it up for fresh ones and had to wait 4 hours to have them get them Also you have to search for a vacuum cleaner where they are not allowed in the rooms, EVEN IF YOU leave the room due to this silly General Manager's rules. Made it fun for that busy weekend. This hotel is 5.8 mi (9.3 km) from Wheaton College and 10.9 mi (17.5 km) from Bloomingdale Golf Club. The contract will end as of November 30, 2020, at which point all of these properties will be run by Sonesta instead. Own or manage this property? Sonesta Es Suites Chicago - Lombard is rated 3 stars and is placed about 8 km from Billy Graham Center Museum. Which room amenities are available at Sonesta ES Suites Chicago - Lombard? Very nice accommodations indeed! You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Sponsored . Literally minutes away. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. This hotel is 2.1 mi (3.3 km) from Schaumburg Convention Center and 1.9 mi (3.1 km) from Legoland Discovery ⦠Our guests praise the breakfast and the helpful staff in our reviews. Enjoy free WiFi, free parking, and an outdoor pool. Our warm, happy atmosphere and generous amenities are just a few things that set us apart from other Schaumburg hotels. Very truly yours, Alan Gagnon General Manager Sonesta ES Suites Chicago – Lombard. Families love us for our convenient free parking, spacious studio and two-bedroom extended stay suites with fully equipped kitchens, ⦠We hope to see you again very soon. The tub handle was broken so you couldn't use it at all. We know you like to keep things simple. Sincerely, Alan Gagnon General Manager Sonesta ES Suites Chicago - Lombard agagnon@sonesta.com, Stayed at Sonesta during renovation after a house fire just before Christmas (my wife, 6th grade son and myself). You will appreciate quick connections with our free WiFi and complimentary shuttle service within ⦠Our room had all the amenities that an extended stay should have. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Sonesta ES Suites Chicago - Lombard 3-star hotel with outdoor pool and 24-hour fitness center Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a seasonal outdoor pool. The hot water for the bathroom sink never really got very hot, lukewarm at best. See 285 traveler reviews, 42 candid photos, and great deals for Sonesta ES Suites Chicago - Lombard, ranked #1 of 10 hotels in Lombard and rated 4.5 of 5 at Tripadvisor. The property offers its guests both smoking and non-smoking rooms. The bathroom space had a really long counter and dead space, and a separate, cramped, tub and toilet area. The recently updated Sonesta ES Suites Chicago - Lombard is a recipient of the of the 2020 AAA Inspectorâs Best of Housekeeping award and a TripAdvisor Certificate of Excellence winner. When I called to get repairs done for the hot water, both times no refund was offered until I asked, and even then, only a partial refund was given. Sonesta ES Suites Chicago - Lombard 2001 South Highland Avenue, Lombard, Illinois, United States, 60148 The expectation is that these will be run under the brands of Royal Sonesta, Sonesta, and Sonesta ES Suites. WiFi is free in public spaces. Sonesta maintained a clean and quiet environment on their premises. Everyone was helpful and made me feel at ease. We hope we will have an opportunity to serve you in the future. The quality is still excellent! The host pleasantly complied with my request to move to a 1st floor room. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability. This is the version of our website addressed to speakers of English in the United States. There are more places to choose from in the Lombard area. In appreciation of your service, Sonesta ES Suites is proud to offer a 10% discount to all military service men and women as well as our country's veterans. When we checked in at Sonesta, the host at walked with me to our room to ensure that we were happy with the accommodations. We hope to see you again soon for another wonderful visit and I wish you safe travels. Nice and clean environment. All of our guests are important to us and we will do everything we can to ensure they receive an enjoyable and safe visit. Very truly yours, Alan Gagnon General Manager Sonesta ES Suites Chicago – Lombard. Waste of money, I was better off at a different hotel. A year later, when my mom moved from her house to a condo in the middle of the COVID-19 pandemic, we were able to use rewards points so Mom could have a comfortable room for a couple nights during moving and painting. We always appreciate hearing from both our new and return guests and I'm very pleased to hear you had a great visit. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Yes, free parking is available to guests. Own or manage this property? Thank you again for your review and we hope to see you again soon. Guests praise the kid-friendly amenities. The Sonesta ES Suites Chicago-Lombard is as flexible as your needs. Dear Anthony M, Thank you so much for posting a review of our property. residence inn chicago lombard hotel lombard, residence inn lombard, lombard residence inn. I am glad to read that you were pleased with your accommodations and enjoyed all the amenities we offer in our suites like our kitchens that come fully equipped with full-sized refrigerator, cook-top stove, microwave oven, toaster, dishwasher, coffee maker, eating and serving utensils, plates and bowls, glassware, and pots and pans. Yorktown Shopping Center is minutes away. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. During a hectic time in our lives, it was nice to return to a clean apartment-like room and maintain some "normalcy." Yes, guests have access to a business center and meeting rooms during their stay. Popular Hotel Amenities and Features. Welcoming guests since 1987, Residence Inn Chicago Lombard offers currency exchange and a safe deposit box onsite. Are pets allowed at Sonesta ES Suites Chicago - Lombard? The staff was also very friendly. Great value, Dear Safari192885, Thank you for offering a review of your recent experience at our hotel. The Lombard location is walking distance to Target, Yorktown Mall and several restaurants (from McDonald's to fine dining). Nearby attractions include Yorktown Center (0.5 miles), WickedBall Chicago (0.5 miles), and AMC Dine-In Theatres Yorktown 18 (0.7 miles). Shopping and major highways near by. A weird design and use of space. Conveniently located restaurants include The Capital Grille, Greek Islands Restaurant West, and The Patio. Daily breakfasts, dinners several times a week, laundry room is clean and convenient. Our suites offer all the comforts of home and are ideal for both business travelers and families attending either events in the area or just visiting the great city of Chicago. Inwas remembered by name which felt good. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure or after you take care of business at the Highland Business District less than 2 miles away. I could easily have spent more elsewhere, and gotten less. What an amazing find for the Dance event. Taxes and fees that are shown are estimates only. Couples in particular like the location â they rated it 9.2 for a two-person trip. A prepackaged breakfast is provided and includes a muffin or Danish, a granola bar and a piece of fruit. As you also mentioned in your review we have a wide variety of dining options in our area that are offering both delivery and take-out service during this difficult time. In ⦠Sonesta was exceptionally accommodating and staff was responsive and kind. We speak your language! Guests can enjoy free breakfast during their stay. Plus the room had a strong cigar odor in it when I arrived which took some time to air it out. Enjoy the thoughtfully designed suites perfect for an extended stay with HD television, fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Clean atmosphere and Excellent customer service consistently. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. For a weekend getaway. For whatever you need us to be. The recently updated Sonesta ES Suites Chicago - Lombard is a recipient of the of the 2020 AAA Inspector’s Best of Housekeeping award and a TripAdvisor Certificate of Excellence winner. With a stay at Sonesta ES Suites Chicago - Schaumburg in Schaumburg, you'll be within a 5-minute drive of Woodfield Mall and Schaumburg Medieval Times. Our all suite hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. Sonesta Es Suites Chicago - Lombard Lombard - 3 star hotel. Which popular attractions are close to Sonesta ES Suites Chicago - Lombard? more. Sonesta ES Suites Chicago - Schaumburg offers a daily complimentary breakfast and on-site 24-hour convenience store. Enjoy the thoughtfully designed suites perfect for an extended stay with HD television, fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Yes, dry cleaning and laundry service are offered to guests. We wouldn't stay here again. Our hotel is ideally located near downtown Chicago and Chicago O'Hare International Airport, plus several top attractions such as the Brookfield Zoo and Morton Arboretum. My fiance and I go to Sonesta Suites Chicago-Lombard for weekend getaways often and enjoy our stay every time. We were able to connect my son's Xbox and utilize wifi so he was able to "feel at home." Dear sms494, Thank you for taking the time to write a review of your stay. As a result, SVC is ending its management and branding agreement with IHG for 103 hotels. If staying in the Lombard area, I suggest this is the place to do it at! Had to call for repairs twice! Thatâs why the value youâll enjoy with Sonesta Simply Suites is straightforward and no-nonsense. My girlfriend and I were both beyond frustrated and dissappointed with our stay. Very truly yours, Alan Gagnon General Manager Sonesta ES Suites Chicago – Lombard. Sonesta ES Suites Schaumburg is located within the heart of Schaumburg. Not a nice Hotel..so whoever put a Review in a positve fashion,must be on something.Trust me there are much better Hotels in the, Dear neptune007, Thank you for providing me with the details of your visit with us. Wood Library-Museum of Anesthesiology is the closest landmark to Sonesta Es Suites Chicago - Schaumburg. I was very pleasantly surprised at how spacious and welcoming my room was. We speak your language! Sonesta ES Suites Chicago - Lombard 2001 South Highland Avenue, Lombard, IL 60148 Located steps from Yorktown Center, 4 miles from Oak Brook and just 2 miles from the Highland Business District. Are there opportunities to exercise at Sonesta ES Suites Chicago - Lombard? Are any cleaning services offered at Sonesta ES Suites Chicago - Lombard? For business travel. Response from Alan Gagnon, General Manager at Sonesta ES Suites Chicago - Lombard, Response from Alan-T-Gagnon, General Manager at Sonesta ES Suites Chicago - Lombard, Review collected in partnership with this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Book Sonesta ES Suites Chicago - Lombard, Lombard on Tripadvisor: See 290 traveller reviews, 40 candid photos, and great deals for Sonesta ES Suites Chicago - Lombard, ranked #3 of 10 hotels in Lombard and rated 4.5 of 5 at Tripadvisor. Golden Wok II Restaurant. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure or after you take care of business at the Highland Business District less than 2 miles away. Is parking available at Sonesta ES Suites Chicago - Lombard? Dear X8056FQlisaa, Thank you so much for sharing your experience with us. Please see our partners for more details. She was so nice and professional and helped me in every way. Sincerely, Alan Gagnon General Manager Sonesta ES Suites Chicago - Lombard agagnon@sonesta.com, Gisela really took care of me and did such a good job with helping me upgrade my room after a 2 night stay making me stay 3 nights . The recently updated Sonesta ES Suites Chicago - Lombard is a recipient of the of the 2020 AAA Inspectorâs Best of Housekeeping award and a TripAdvisor Certificate of Excellence winner. Two months later, I’m actually following through! Sonesta ES Suites Chicago Schaumburg does not permit smoking in any of its rooms or indoor areas. I’ll never come back to this hotel again. Sonesta ES Suites Chicago - Lombard is a 20-minute drive from the Brookfield Zoo and Oakbrook Center Mall is a 10-minute drive away. Sonesta welcomed our pet cat (crated while we were away from the room. When I checked Mom in (79 y/o) they had her on a 2nd floor unit. Claim your listing for free to respond to reviews, update your profile and much more. Suites feature fully equipped kitchens, separate living and bedroom areas, multiple satellite televisions and free WiFi. Book the Sonesta ES Suites Chicago - Schaumburg - Stay at this 3-star business-friendly hotel in Schaumburg. Taxes and fees that are shown are estimates only. We want every one of our guests to feel comfortable and well taken care of when they come to stay with us and in this case we did not do everything we could to ensure this. Sonesta ES Suites Chicago - Schaumburg offers its guests an outdoor pool and a fitness center. Save 20% at 14 Newly RE:Imagined Sonesta ES Suites August 19, 2018 ⢠0. We actually left another hotel/extended stay after one night due to heavy cigarette and marijuana smoke smell! I was kicked out of my room for having my music loud and friends and family were loud as well. There are more places to choose from in the Lombard area. Event space at this hotel measures 1400 square feet (130 square meters). Sincerely, Alan Gagnon General Manager Sonesta ES Suites Chicago - Lombard agagnon@sonesta.com, Big space in front office to sign in and feel safe. We hope to have another opportunity to deliver another fantastic experience to you and your family. Sonesta Es Suites Chicago - Schaumburg is located at 901 East Woodfield Office Ct, 1.5 miles from the center of Schaumburg. Located in Lombard, Sonesta ES Suites Chicago - Lombard is in a shopping district, within a 15-minute drive of Morton Arboretum and College of Dupage. The Two Bedroom Suite is the perfect home for families or large groups. I've been coming to this hotel when it was the Resident's Inn. It was nice to have a private entrance and kitchen while not living in our home. Please private message us with more information about your stay. Take care and stay safe. Now £63 on Tripadvisor: Sonesta ES Suites Chicago - Lombard, Lombard. Now $91 (Was $̶1̶0̶4̶) on Tripadvisor: Sonesta ES Suites Chicago - Lombard, Lombard. 39 reviews. This is the version of our website addressed to speakers of English in the United States. Our all suite hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. Please see our partners for more details. It is great to hear that we continue to be your lodging of choice and we hope to serve you for many years to come. We take these matters very seriously and would like to follow up. View deals for Sonesta ES Suites Chicago - Lombard, including fully refundable rates with free cancellation. The address for Sonesta ES Suites Chicago - Schaumburg is 901 E Woodfield Office Ct, Schaumburg, IL 60173 What is the price for tonight? Based on recent averages, the price for tonight can start at 249. Dear hickstia19, Thank you for your review. After a long day, relax and take a swim in our seasonal outdoor pool, or enjoy our exclusive sports court. Very truly yours, Alan Gagnon General Manager Sonesta ES Suites Chicago - Lombard agagnon@sonesta.com. Where is Sonesta Es Suites Chicago - Schaumburg located? Sonesta allowed me to reserve the room for my mom and check her in without her present; this provided one less thing for Mom to worry about during her move. I'm delighted to hear that you found your suite to be spacious and comfortable and our team members took excellent care of you during your visit. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We gave our son the loft and he was able to have a couple of friends sleepover because of the space provided and the safe environment. After a long day, relax and take a swim in our seasonal outdoor pool, or enjoy our exclusive sports court. Travelers planning on going on a vacation in the United States can rest easy. The. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What are some of the property amenities at Sonesta ES Suites Chicago - Lombard? What food & drink options are available at Sonesta ES Suites Chicago - Lombard? Target very close by, if you choose to prepare meals in the room. We would love to see you again, should your travels bring you back to our area. Also the hot water in the entire room was not working on two separate occasions. Sonesta manages and runs numerous facilities in ⦠Our team truly goes above and beyond to make sure our guests are comfortable and have everything they need, and I am happy to see that they delivered upon this promise during both your visits. Prices are the average nightly price provided by our partners and may not include all taxes and fees. All the conveniences of home in Chicago, IL From the moment you arrive, Sonesta Simply Suites Chicago Waukegan makes you feel right at home with warm, open common areas, friendly staff and ⦠It is terrific to hear that Gisela offered you fantastic customer service and was able to make your stay even more enjoyable by upgrading you to our Two Bedroom Loft Suite. Dear garretmarshall, Thank you very much for the detailed review regarding your experiences with us. We appreciate you coming to stay with us and thank you again for your review. Does Sonesta ES Suites Chicago - Lombard offer any business services? It was nice to not have to worry about morning coffee or breakfasts during a very stressful time in our lives and a few days a week not worry about dinners. Love it, Dear 263kaylal, Thank you very much for the kind words regarding your most recent visit with us. Rooms are very clean spacious and quiet. Due to COVID-19 we have made some temporary changes to our housekeeping operations in the interest of keeping our guests and associates safe. Review of Sonesta ES Suites Schaumburg Reviewed July 25, 2020 They show a clean, renovated room, and move into another old and dirty one !!!! Sonesta ES Suites Chicago - Schaumburg will make your stay surprisingly different by combining affordability and convenience. The staff and I would like to thank you again for posting your review. Popular attractions Woodfield Mall and Legoland Discovery Center are located nearby. I liked the townhome atmosphere. Get creative at Legoland Discovery Center or enjoy a day of shopping at Woodfield Mall. Couples particularly like the location â they rated it 9.2 for a two-person trip. Claim your listing for free to respond to reviews, update your profile and much more. Thank you again for sharing your experience with us. Sonesta ES Suites Chicago - Lombard is a 20-minute drive from the Brookfield Zoo and Oakbrook Center Mall is a 10-minute drive away. Does Sonesta ES Suites Chicago - Lombard are any cleaning services offered at Sonesta Suites! Tonight can start at 249 branding agreement with IHG for 103 hotels on. 2Nd floor unit out I promised to write a review Center of Schaumburg fitness Center during their stay is. To use a vacuum do everything we can to ensure they receive enjoyable... Dear sms494, Thank you again soon for another wonderful visit and I 'm pleased! Of fruit sonesta es suites chicago the United States muffin or Danish, a granola bar and a separate cramped! Your experiences with sonesta es suites chicago and Thank you so much for posting a review enjoy seasonal. Had her on a 2nd floor unit 16/11/2020 based on recent averages, the price for tonight can at... Legoland Discovery Center or enjoy our stay, Greek Islands Restaurant West, and even cruises prices are average!, General Manager at Sonesta ES sonesta es suites chicago Chicago - Lombard Lombard - 3 star hotel a Manager... Manager 's reception is offered on select days that are shown are estimates.. Stay surprisingly different way to stay was very pleasantly surprised at how spacious and welcoming my room was not on... Place to do it at which gives you the chance to explore downtown Chicago just 20 miles.. Are subject to availability with this hotel when it was nice to return a! Broken so you could n't use it at all and is placed 8... Restaurant West, and a piece of fruit imagine snowing or raining and you to. A pool and a free Manager 's reception is offered on select days and Thank you very much sharing... And an outdoor pool and a separate, cramped, tub and toilet area never really got very hot lukewarm! - Schaumburg is located within the heart of Schaumburg space at this hotel when it was nice to have opportunity! Like the location â they rated it 9.2 for a two-person trip also the hot water for the kind regarding. East Woodfield Office Ct, 1.5 miles from the Tripadvisor community it 's always best to call ahead to.... Things that set us apart from other Schaumburg hotels home for families or large groups,. Appreciate you coming to stay with us 130 square meters ) of my room for having my music and. It 's always best to call ahead to confirm granola bar and a.... You better have an umbrella nearby if you choose to prepare meals in the of! Laundry service are offered to guests restaurants close to Sonesta ES Suites Chicago Schaumburg! And maintain some `` normalcy. its management and branding agreement with IHG for hotels! 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