Within 40 days of purchase, you may return all unopened items. You can return any unopened items, as well as items that have been damaged in transit. Hopefully, Vitacost will build a web-based presence soon to address common problems and questions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I return an item to Vitacost.com? Vitacost Return Policy: U.S. customers can always return unopened products for free, and Vitacost will even pay the cost of return ⦠Please be sure to include your order or invoice number in the e-mail, and explain the situation. You are responsible for ensuring the information in your order is correct; we cannot offer refunds or replacements on orders for which the incorrect shipping address was entered at checkout. All others of the same product must be in its original factory-sealed container for refund. Be very careful what you buy from Vitacost. Refund requests will be reviewed on a case-by-case basis. What are vitacost.com Return Policies. If you are missing at item, we apologize. What if an item is missing, or if I received the incorrect item? Violation of Laws We cannot guarantee that these items will not melt during transit, and shipping to certain locations during hot weather is not recommended. (9 days ago) Vitacost Shipping Policy-Free standard shipping on orders totaling $49 or more (or $25 or more of Vitacost brand or other select brand products) within the contiguous U.S. -International shipping to more than 100 countries available. Vitacost Return Policy. Please note: only one opened package of any product is eligible for return. Suitable for [â¦] All major credit cards. If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling). We have this policy in an effort to protect the safety of our employees, save you the hassle of re-packing/shipping items and to reduce the environmental impact of shipping the same item multiple times. Copyright Store Return Policies. Need tips on how to save more with Vitacost free shipping code or promo code? If your order or item(s) in your order are canceled, we’ll send an email notification listing the reason for cancellation. Try ⦠(For information on orders shipped outside the U.S., please see below.). All of your purchases at Vitacost are covered by our 30-day unconditional money-back guarantee. For all domestic orders, if an item is missing, damaged or you are not satisfied with it, you may request a refund or replacement item within 60 days of your purchase. Should you have multiple items that need to be returned, no more than one item can be open. Vitacost Return Policy Within 40 days of purchase, you may return all unopened items. • Issues in processing your payment information. In some rare cases, an item may be defective. Third-party shippers and international freight forwarders All others of the same product must be in its original factory-sealed container for refund. 30 days. Vitacost 25% Off Promo Code always launch new code, so check it out before you buy. You can also visit their homepage to see if Vitacost has posted additional information on their free return policies. If your item has been damaged in transit or you are simply not satisfied with it for any reason, you can quickly and easily request a refund or replacement item online. • Consider purchasing a secure package locker or box for your porch. If for some reason youâre not totally happy with your order, you neednât worry. Vitacost does not charge any restocking fees and returning an unopened product is free for US customers. • Track your package so you know approximately when it will arrive. Sep 4, 2018. 50% Off Vitacost Coupons & Promo Codes 2020 5% Cash Back. Note that you cannot add items to your order once it has been placed. A combination of heart-friendly nutrients in one convenient formula. ... Return policy. After receiving the item, contact seller within. What Payment Methods does vitacost.com accept? Do they offer Free Shipping? For more information on how these types of items are stored and shipped, please visit our FAQ page. Customers like you are looking for help online for a large array of reasons, ie Returns. We follow strict packing processes and utilize effective materials to ensure your items stay protected on their way to you. (12 days ago) Vitacost Free Shipping Policy. Money back. We cannot be held responsible for any damage or loss that occurs due to handling of your order by an outside carrier. • Note that any request for a refund or replacement may be subject to review by our Customer Service team; completing the submission process is not a guarantee that it will be approved. On the rare occasion something goes awry, our trusted customer service team is happy to offer a solution!. At the beginning of each week, you can collect and record coupons for your favorite items. Pictures of the damaged product or order in the condition it was received help our packing teams improve. Only one opened package of any product is eligible for return. For orders placed using Guest Checkout, no changes or modifications can be made. • Item(s) out of stock and unavailable for shipment If you change your mind, what is Vitacostâs returns policy? Should you have multiple items that need to be returned, no more than one item can be open. Vitacost.com offers free returns for all domestic orders within 60 days of your purchase. Although the cold pack will thaw during shipping and may not be cold when it arrives, it helps maintain a cooler temperature during transit. • Ask a neighbor if they accepted a delivery on your behalf. We recommend checking product packaging, details and reviews of an item before purchase. I ordered some Flax seed oil it was rancid and they will NOT pay me back for the shipping cost which was ⦠Once the limited window of time has passed, an order cannot be modified, even by our team. To return an item, please contact our customer service department by e-mail or live chat for a Return Authorization Number and return instructions. Vitacost Return Policy . Learn more about Vitacost`s shipping policy on this page Yes, Vitacost does offer Free Return on your orders made on vitacost.com within a limited time. However, depending on the shipping carrier and the package’s status, we may not be able to re-route your package. The Vitacost return policy gives customers 60 days to make a free and easy return on any unopened product purchased. • To be eligible for refund or replacement, the request must be made within 60 days of purchase. Occasionally, item(s) or orders may be canceled by us for various reasons, including (but not limited to): A great Vitacost coupon With this fantastic offer, shoppers could take 20% off of their order of select items, plus receive free shipping on their entire purchase. ... Return policy. When ordering these items, select the fastest shipping method to your daytime location. Features Provides 1,200 mg of red yeast rice and 60 mg of CoQ10 per 2-capsule serving. We will update you as soon as your request has been processed or contact you by email if any additional information is required to process your request. If your order is placed while logged into your account, there is a very limited window of time, approximately 15 minutes from the time the order was placed, in which you are able to cancel it or make specific changes, including removing items and/or changing your shipping address and method by visiting the My Account page. Please contact us by e-mail or live chat within 30 days of the shipment date to receive authorization and return instructions. Please note: You must have a valid Return Authorization Number prior to returning any merchandise. Missing item: Tips for protecting your packages from theft: Vitacost Return Policy-Free returns on unopened, domestic orders. • Join up with your neighbors to look out for each other’s deliveries. • Replacements are subject to availability and will be shipped at no additional cost. For other issues, or if your order has not yet arrived, please visit our international shipping page and click your country's flag for specific information. Within 40 days of purchase, you may return all unopened items. Return shipping. Supplies 100 mg of no-flush niacin, a form thatâs easy on the stomach and doesnât cause flush sensations in the face or neck. Please contact us by e-mail or live chat and we will rectify the situation as soon as possible. Track your Vitacost purchase with the easy-to-use online service center. What if my package shows as “Delivered” but I did not receive it? ; Vitacost Shipping Policy-Free standard shipping on orders totaling $49 or more (or $25 or more of Vitacost brand or other select brand products) within the contiguous U.S. -International shipping to more than 100 countries available. If any promo codes were applied to the order or if the item was purchased on sale, you'll be refunded the amount that you paid after any applied discounts. What if the item I receive is expired? Please note: only one opened package of any product is eligible for return. Please visit our international shipping page and click your country's flag for specific information on our refund and shipping policies. Sharing is caring. Vitacost Vitamin B-12 Methylcobalamin - 500 mcg - 300 Capsules. You will not be charged for any canceled items that are not shipped. Return shipping. Earn up to 1.5% back! On the rare occasion something goes awry, our trusted customer service team is happy to offer a solution! If your order is missing an item, it may have shipped separately from a different fulfillment center and arrive in a different box at a later date. Refund will be given as. We’re always here for you. Simply request a refund or replacement and get your money back. After thousands of Vitacost.com customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. • Ship to a secure location. Yes, Vitacost does offer free returns and exchanges. If you elect to use an outside carrier or service, we cannot issue a refund for any item or order. Because if you recieve a product from them that is old or defective YOU have to pay shipping to return it for credit. Its returns and replacement policy is straightforward and the process for issuing a request is easy to access and go through via its Customer Service Section. Vitacost.com Refund Policy. Should you have multiple items that need to be returned, no more than one item can be open. Vitacost offers FREE shipping on all orders that are $49 or more! In certain situations, descriptions and/or photos may be required. Gotu kola is a perennial herb grown primarily in India, Madagascar, Sri Lanka, China and Africa. Incorrect item: Plus we'll try all the best codes automatically. Read our entire 5-Star Guarantee Policy. Vitacost® Gotu Kola is a targeted wellness solution - just for you. After receiving the item, contact seller within. Should you have multiple items that need to be returned, no more than one item can be open. About Vitacost® Brand The search is over. All others of the same product must be in a factory sealed container for refund. What if I entered the incorrect shipping address? • Refunds are issued to your original payment method for the purchase price of the item. Orders with a subtotal of $49 or more ship FREE from Vitacost. If any additional information is required to process your request, we will contact you by email. If your order status or tracking details show that your package was delivered, but you can’t locate it, we recommend waiting at least 24 hours before taking action, as order status or tracking details may sometimes be changed ahead of a package’s delivery. • Check nearby spots where the package may have been left. You can track each package and see which products were shipped in each box. 30 days. Within 40 days of purchase, you may return all unopened items. 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